Look, I just wanted someone to spray water at my house. That's it. How hard could it be?
Apparently, very hard. Like, mind-numbingly, soul-crushingly hard.
It all started when my mother-in-law visited last month and made that face. You know the face. The one where she's trying really hard not to say something but her expression is screaming "this place is disgusting." She stood on my front porch, looking at the green streaks running down my siding, and just... paused. For way too long.
"The house could use a little... freshening up," she finally said, which in mother-in-law speak means "I'm embarrassed to be seen here."
So there I was, standing in my driveway at 7 AM on a Saturday, really seeing my house for the first time in probably two years. And yeah, it was gross. Like, really gross. The white siding wasn't white anymore - it was this weird gray-green color that made the whole place look abandoned. My driveway had so many oil stains it looked like a parking lot for broken-down cars.
I figured I'd just google "power washing near me" and call someone. Two hours max. Maybe schedule something for next weekend. Easy.
Three months later, I'm writing this as a warning to anyone else who thinks finding someone to pressure wash your house is going to be simple. Spoiler: it's not.
The first place I called, some dude named Rick answered on the fourth ring. I could hear kids screaming in the background and what sounded like a TV turned up way too loud.
"Yeah, pressure washing, sure," Rick said. "What's the address?"
I gave him my address and started to explain what I needed, but he cut me off.
"Hundred and fifty bucks, I can be there Thursday."
That seemed... fast. Like, suspiciously fast. But I was feeling pretty good about solving this problem so quickly.
"Don't you want to know how big the house is?" I asked.
"Nah, it's all the same. Hundred fifty covers it."
When I asked about insurance or references, Rick got quiet for a second, then said, "Listen, you want it done cheap or you want to pay three times as much for the same thing?"
I should have hung up right then. But I didn't, because I'm an idiot who gets excited about saving money.
Rick showed up Thursday in a beat-up pickup truck with a pressure washer that looked like it came from a yard sale. He was actually a nice enough guy - just clearly not running a business so much as doing odd jobs with borrowed equipment.
He looked at my house for about thirty seconds, nodded, and said, "Yeah, this'll take maybe two hours."
Then he asked if I had an extension cord he could borrow.
An extension cord. For his pressure washing business.
That's when I realized I might have made a mistake. But I was already committed, and Rick seemed confident, so I figured what's the worst that could happen?
Rick started power washing my front porch, and for the first few minutes, I was actually impressed. The dirty concrete was coming clean, the mildew was washing away, and I was thinking maybe I'd found a diamond in the rough.
Then Rick moved to the siding.
I was inside making coffee when I heard this weird scraping sound. I looked out the window and saw Rick holding the pressure washer wand about six inches from my vinyl siding, blasting away at full pressure.
By the time I got outside, he'd carved a groove about three feet long right through the vinyl. Not cleaned it. Carved through it. Like someone had taken a knife to my house.
"Oops," Rick said, looking at the damage. "Sometimes that happens with the older siding."
Oops? OOPS?
"Can you fix it?" I asked, trying to stay calm.
"Nah, man, that's gonna need a siding guy. But look how clean the rest of it is!"
He was right - the siding around the giant gouge looked great. But I now had a three-foot scar on the front of my house that was going to cost me God knows how much to repair.
Rick finished the job, collected his $150, and left me standing there staring at my damaged house, wondering how something so simple had gone so wrong.
After the Rick disaster, I decided I needed to actually research this stuff instead of just calling random guys. I spent the next two weeks reading everything I could find about power washing, pressure cleaning, equipment types, proper techniques, and how to avoid hiring idiots.
Turns out, there's a lot more to pressure washing than just spraying water at stuff. Different surfaces need different pressures. You need special chemicals for certain stains. There's something called "soft washing" that uses low pressure and cleaning solutions instead of just blasting everything with high pressure.
Who knew?
I also learned that damaging siding, like Rick had done, is super common when people don't know what they're doing. Vinyl siding, wood, brick, concrete - they all require different approaches. Use the wrong technique, and you can cause thousands of dollars in damage.
Armed with this new knowledge, I started making a list of questions to ask potential contractors. Do you adjust pressure for different surfaces? What cleaning chemicals do you use? Do you have insurance? Can you provide references?
I was not going to get burned again.
The second company I reached out to was evidently completely opposite to Rick. They had a professional website, uniformed technicians and branded trucks, you get the picture.
Kevin from Premier Exterior Cleaning Solutions (yes that's actually what the company name was) came out for what he described as a "thorough property assessment." He walked around my house for an hour with a clipboard, taking notes and even photos, like a homicide investigation was taking place.
"Your property has some unique challenges," Kevin said after rifling through his notes. "The algae colonization on your north-facing elevation will require a specialized biocide treatment. The carbonized exhaust deposits on your concrete will require hot water extraction with industrial-grade degreasing agents."
Although I didn't really understand what he was referring to, it sure sounded expensive.
The price quote Kevin provided me with was $1,247 for what was deemed a "complete exterior restoration package." The proposal was six pages long and had terms like "pH-balanced neutralization of post-treatment" and "environmental compliance protocols."
I asked Kevin if he would be willing to just do some basic power washing for a bit cheaper. Kevin looked back at me like I just asked him to perform surgery on me using a garden hose.
"Sir, we do not perform basic power washing. We provide comprehensive exterior cleaning solutions that mitigate the root causes of surface contamination while protecting your financial investment in your property."
I thanked Kevin for his time and let him know that I would think about the proposal. Which in a more polite way was "There is no chance I am paying twelve hundred bucks to wash my house."
The third place I called seemed perfect. Reasonable prices, good reviews online, local company that had been around for ten years. The guy on the phone was friendly and professional, and he scheduled someone to come out the following Tuesday to look at the house.
Tuesday came and went. No one showed up.
I called Wednesday morning, and they apologized profusely. Something had come up with another job, they said. Could we reschedule for Friday?
Friday came and went. No one showed up.
I called Monday, and the person who answered the phone seemed surprised that I was calling. Like they'd completely forgotten about me. They rescheduled for Wednesday.
This happened four times. Four times! Each time with a different excuse, a different apology, and a new promise to show up.
Finally, I just gave up and crossed them off my list. If they can't be bothered to show up for a simple estimate, what are the chances they'll actually show up to do the work?
Dan, who was running company number four, was into the equipment. Very, very into the equipment.
Dan arrived in a truck that would fit right in at the fire station. There were hoses everywhere, multiple pressure washers, chemical tanks, and equipment I did not even recognize. He spent nearly twenty minutes explaining all of his equipment to me, the differences in machine, and why his hot water system was the best, while everybody else just used cold water.
“See, most guys just use cold water,” Dan said, gently hitting one of his machines like it was a beloved pet. "We use hot water, which is 40% more effective at breaking down organic compounds. That's just science."
I nodded and faked a look of being impressed, when all I really wanted to know was if he would clean my house, without damaging my house.
To be honest, Dan's enthusiasm was a little bit charming, because he really seemed to like what he was doing, and took pride in doing it well, and certainly took pride in his equipment. After over an hour spent talking about getting the job done well, Dan quoted me at $420, which seemed reasonable, and he guaranteed his work.
Then, Dan proceeded to tell me all of the things that may happen if I hired somebody who was cheaper, or used inferior equipment. Horror stories about contractors damaging siding, killing plants, flooding basements, and ruining outdoor furniture flooded my brain. By this point, I was convinced that pressure washing was essentially a military operation gone wrong, that had the potential to destroy my entire property. All of this in the wrong or inexperienced hands.
"Thing is," Dan explained, "this isn't just about having a clean house. This is about protecting your investment. Your house is probably worth three hundred thousand, four hundred? You really want to trust that to some kid, with a pressure washer, he bought from Home Depot?"
He did have a point, but I was starting to feel pretty stressed by his intensity. I told him I would get in touch when I finished getting a few more quotes.
Company number five was recommended by my neighbor across the street. "Just call Tony," she said. "He's done half the houses on this street, and he's good."
Tony answered his own phone, which was already a good sign. When I explained what I needed, he asked a few basic questions - size of the house, type of siding, when was the last time it was cleaned - and gave me a ballpark price over the phone.
"Probably around three-fifty for the house and driveway," he said. "But I'd need to see it to give you an exact quote. I can swing by tomorrow afternoon if that works."
Tony showed up exactly when he said he would, driving a clean truck with his company name and phone number painted on the side. He walked around the house, looked at the Rick damage on my siding, and nodded.
"Yeah, I can work around that damaged area," he said. "Looks like someone used way too much pressure. That's the kind of thing that gives the whole industry a bad name."
Tony's method was refreshingly uncomplicated. He stated what he would do, how long it would take, and how much it would cost. There was no big vocabulary, equipment discussions, or six-page proposals, but rather transparent and clear discourse about a simple task.
His quote was $375 for the house, driveway, and deck; he could do it next Wednesday, and his work was guaranteed for 30 days.
"If you're unhappy with anything, I'll come back and fix it," he said. "I've been doing this for 15 years, and my reputation is worth more than any one project."
That was it for me.After Rick's incompetency, Kevin's over-engineering, the unprofessionalism of a company that disappeared mid-job, and Dan's obsession with equipment, Tony's straightforward approach was just what I was looking for.
Tony showed up Wednesday morning at 8 AM sharp with a helper and a truck full of professional-looking equipment. They spent about twenty minutes setting up, covering plants, and moving outdoor furniture away from the house.
Then they got to work, and I finally understood what professional pressure washing actually looks like.
They didn't just blast everything with high pressure like Rick had done. They used different settings for different surfaces, pre-treated stained areas with cleaning chemicals, and worked systematically around the house. The helper used a surface cleaner on the driveway that made the concrete look like new.
Tony was careful around the damaged siding, working around it without making the damage worse. He used lower pressure on the deck to avoid stripping the stain, and he hand-scrubbed some stubborn stains on the concrete instead of just cranking up the pressure.
The whole job took about four hours, and when they were done, my house looked amazing. Not just clean, but legitimately amazing. The siding was bright white again, the driveway looked like it had just been poured, and even the deck looked refreshed.
They cleaned up after themselves, put all the furniture back, and Tony walked me around the house to show me everything they'd done. He even pointed out a few spots where I might want to consider some maintenance in the future - nothing urgent, just things to keep an eye on.
I paid Tony his $375 and felt like I'd gotten a bargain. Not because it was the cheapest option, but because the value was so clearly worth the price.
After going through this entire process, I realized that finding a good pressure washing company isn't about finding the cheapest option or the most expensive one. It's about finding someone who knows what they're doing, treats the work professionally, and stands behind their results.
The guys on the extreme ends of the price spectrum - Rick and Kevin - both had problems, just different ones. Rick was too cheap and didn't have the knowledge or equipment to do the job safely. Kevin was overpriced and solving problems I didn't actually have.
The middle ground guys - Tony and Dan - both had the skills and equipment to do good work. The difference was in their approach and communication style. Dan's equipment obsession was probably great for complex commercial jobs, but Tony's straightforward professionalism was perfect for basic residential work.
I also learned that this industry has a lot of variability in terms of professionalism, reliability, and quality. Some companies are run like legitimate businesses with proper insurance, trained employees, and customer service systems. Others are just guys with pressure washers looking to make some quick cash.
The key is knowing how to tell the difference before you hire someone and potentially damage your property.
If I were starting this process over again, here are the questions I'd ask every potential contractor:
Do you have liability insurance, and can you provide proof? This is non-negotiable. If they damage your property, you want them to be able to pay for repairs.
Do you adjust pressure and techniques for different surfaces? Anyone who says they use the same approach for everything is probably going to damage something.
Can you provide references from recent customers in my area? Good contractors should have satisfied customers who are willing to vouch for their work.
What's your guarantee or warranty policy? Professional companies stand behind their work and will return to fix any problems.
How long have you been in business, and do you have a fixed business address? You want someone who's established and accountable, not someone who might disappear after taking your money.
What's included in your price, and are there any additional costs I should expect? Get everything in writing so there are no surprises.
These questions would have helped me avoid Rick's incompetence and Kevin's overpricing while identifying contractors like Tony who offer good value and professional service.
One thing I learned in this process is that timing is important in the pressure washing business. Spring is the busy season when everyone wants to get their houses washed out after falling winter debris. Summer is steady but hot. Fall is when the wise homeowner will get their house washed out before the rush. Winter is dead.
I began my search in April, which was right in the middle of the spring rush. I imagine this is why some of the companies seemed too busy to even care about quality customer service and other companies quoted a higher price because of demand.
If I started this in February or March, I imagine there would have been better availability, more contractor attention, and possibly better pricing. Just something to keep in mind for other projects.
The Rick incident taught me why contractor insurance is so important. When he damaged my siding, I asked about his insurance coverage, and it became clear that he didn't actually have proper liability insurance. He kept saying he was "covered" but couldn't produce any paperwork.
If I'd pushed him to pay for the siding repair, he probably would have just disappeared. I would have been stuck with both the repair costs and no recourse for getting my money back.
Professional contractors like Tony carry real insurance that covers property damage. When I asked Tony about his coverage, he immediately provided me with a certificate of insurance from his agent. If something had gone wrong during his work, his insurance would have covered the repairs without affecting my homeowner's policy.
This insurance coverage is one of the main things you're paying for when you hire a professional contractor instead of going with the cheapest option. It's also why the cheapest options are often false economies - the potential liability isn't worth the savings.
Dan's equipment obsession taught me that there are real differences in pressure washing equipment, but most homeowners don't need to understand all the technical details. What matters is that the contractor has appropriate equipment for your specific job and knows how to use it properly.
Professional-grade equipment typically has better pressure control, more consistent performance, and the ability to heat water for better cleaning effectiveness. But the equipment is only as good as the person operating it.
Rick had decent equipment but didn't know how to use it safely. Dan had amazing equipment and the knowledge to use it effectively. Tony had good equipment and the experience to match the right tools to each part of the job.
For most residential pressure washing, you don't need the most advanced equipment available, but you do need a contractor who understands how to adjust their approach for different surfaces and stains.
Going through multiple contractors taught me to recognize communication red flags that predict service problems:
Contractors who won't provide written estimates are probably not running professional operations and might change prices or terms after starting work.
Companies that don't return calls promptly or seem disorganized during initial conversations probably have customer service problems that will continue throughout the project.
Contractors who pressure you to make immediate decisions or seem pushy about signing contracts are often more focused on closing sales than providing good service.
Anyone who quotes prices over the phone without seeing the property is probably either overcharging to cover unknowns or undercharging and planning to add costs later.
Contractors who can't explain their methods in simple terms are either hiding something or don't really understand what they're doing.
Good contractors like Tony communicate clearly, respond promptly, and take time to understand your specific needs before providing recommendations.
Tony said that most homes benefit from a pressure wash every 2-3 years to maintain appearance while preventing damage from dirt and organic growth. This maintenance perspective made me appreciate that hiring the right contractor is more than that day of cleaning.
When you establish a relationship with a trustworthy contractor, you get better service in the long run, priority service in busy periods, and they have a better understanding of your property's unique maintenance needs.
Tony even suggested that he would put me on his annual reminder list so that I would not have to worry about scheduling my next cleaning. He had also mentioned that regular customers enjoy priority booking and discounted service.
This long-term relationship approach is another example of a benefit of established professionals instead of bargain contractors who might not offer further service.
An unintentional advantage from all this was connecting with neighbors about their experiences with contractors in the area. After I posed a few questions about pressure washing, I soon realized that there were a number of people on my street who could speak to their experiences, good and bad, involving pressure washing.
I found this neighborhood information network more valuable than online reviews that often reported a project being scored either completely great or completely terrible. In speaking to actual neighbors, I was receiving well-balanced understanding of the strengths and weaknesses of the various contractors.
I remember Mrs. Henderson warned me about a company that had ruined her deck.The Johnsons informed me about Tony and actually displayed the work he had completed at their place. The family at the end of the street had experience where a contractor either failed to show up for and insisted on being paid up front of their work.
I felt, as my thoughts on how to make the final decision was to go with a referral recommendation from local people - that seemed most credible for me.
I can say 6 months after the result, I am so far very happy with Tony's work. The house looks nice, the washing of the house has stayed clean and I feel a sense of pride that I think I have found a trustworthy contractor.
The cost was $375 and I feel it was reasonable based on the quality of work and the peace of mind knowing that I did my homework and hired an insured and reputable contractor. When I consider the potential cost of hiring the wrong contractor, I feel it was worth every penny.
I already have Tony scheduled for next spring for yearly maintenance and I have recommended Tony to a few neighbors who have asked me about pressure washing services.
It was frustrating at times to take 3 months to find and hire a pressure washing service, but I did learn valuable lessons about assessing contractors that led to a found contractor I feel good about for continued maintenance of my home.
If you are starting on your own search for pressure washing services here is what I would say based on my experience.
Start in the spring, as early as possible, to get better connect-ability and price when seasonal contractors start their springtime rush or when prices start to rise.
Don't just pick the lowest price, compare what was done in the proposal and what risk you are undertaking with the higher quote versus the lower price quote.
Don't look for the lowest price, but also ask some more specific questions regarding the contractor insurance, experience or methods beyond just price.
Once a few more quotes than any given contractor just to understand price ranges and approaches in your market.
Even more importantly, ask references from clients in the last month or two who did not live on your street or neighborhood.
Ultimately you will be trusting your gut feelings regarding how the contractor communicated with you, but if a contractor is slow to respond or communicate with you as a potential client, it most likely will not get better once they have your work.
Most significantly, a contractor will be in a relationship that spans beyond one project; consider this another justification to add to the real cost.
Born out of how you recognize the range for pressure washing and evaluation on contractors, from part-time/ hobbyist operator with a few pieces of equipment and mask, to the more professional service; and understanding the differences will help reduce error with your investment. This will provide more of the expectation you sought to achieve and true satisfaction.
And this is my advice, don't go with Rick, go with you own Tony after doing your research.